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Getting JBO-29000 When Applying Debrief Update in HTML Page (Doc ID 1400700.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.3 version, Field Service Engineer Portal

When attempting to apply the Debrief update,
the following error occurs.

ERROR
-----------------------
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoClassDefFoundError, msg=oracle/apps/csp/portal/requirement/server/RequirementUtil
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in FSTP
2. Update Debrief for a Task
3. Click 'Apply' Button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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