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Null Pointer Error when Open Migrated Collections Territories in R12 (Doc ID 1400930.1)

Last updated on AUGUST 12, 2019

Applies to:

Oracle Territory Management - Version 12.0 and later
Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

 After have upgraded from 11.5.10.2 to R12.1.3, and ran the Collections Territory Migration Program, got an error when opening the migrated Collections territories via the Territory UI:

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:2978)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1875)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
at _OA._jspService(_OA.java:212)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
....

Can open the territory page for 'Read Only' mode when click on it's name link,  without any error raised.

Note that in 11.5.10.2, Collections territories were set under Sales usage , while in R12 they are set under  Collections Usage . That's why we need to run the 'Collections Territory Migration' program, to convert the existing Sales usage to the new Collections usage involved in R12.

The issue can be reproduced at will with the following steps:
1. Run the 'Collections Territory Migration' program, to migrate Sales usage territories set in 11.5.10.2 , to Collections usage in R12 .
2. Login under Territory Management responsibility.
3. Click on Territories Tab.
4. Select one of the migrated Collections usage territories.
5. Click on Update Icon to open  the Territory details page.
6. The Java Error occurs.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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