My Oracle Support Banner

Customer Search Performance Issue (Doc ID 1401541.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


Intermittent, poor performance while using Customer Search Quick Query form. 


STEPS
-----------
The issue can be reproduced at will with the following steps:
Using Collection Agent responsibility.
Menu> Search 
Run the Quick Search with Customer by Account with an Account number as the parameter.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.