Customer Search Performance Issue

(Doc ID 1401541.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.


Intermittent, poor performance while using Customer Search Quick Query form. 

The issue can be reproduced at will with the following steps:
Using Collection Agent responsibility.
Menu> Search 
Run the Quick Search with Customer by Account with an Account number as the parameter.


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