AutoInvoice Issue: Tax Classification Code is Not Defaulting as Expected When Importing On-Account Credit Memos (Doc ID 1401797.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When importing on-account credit memos, AutoInvoice doesn't set tax classification code to lines even though it is set up in the E-Business Tax Application Tax Options defaulting order.
Tax is calculated, however tax classification code isn't set to lines. This issue doesn't occur when importing either invoice or credit memos linked to invoices.

Upon reviewing the transactions diagnostics script, it shows:
ZX_LINES_DET_FACTORS.OUTPUT_TAX_CLASSIFICATION_CODE has value, but RA_CUSTOMER_TRX_LINES_ALL.TAX_CLASSIFICATION_CODE is null.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms