Depot Repair Error: "FRM-40735: ON-ERROR trigger raised unhandled exception ORA-01001 Your log on session has become invalid." When Creating Service Request And Repair Order (Doc ID 1402116.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 30-Jun-2014***
Form:CSDREPLN.FMB - Repairs

Form:CSXSRISR.FMB - Create Service Requests


Symptoms

On :  12.1.x version, Service Request after upgrading RDBMS to 11.2.0.3:

When try to create service request and repair order at Depot Repair workbench.
Created SR using Service Request form and got the same error.

ERROR
-----------------------
FRM-40735: ON-ERROR trigger raised unhandled exception ORA-01001
"Your log on session has become invalid. Exiting Oracle Applications"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. responsibility Depot Repair Super User > Repair Orders
  2. Create repair order and Save
  3. Error above displays in pop up window
  4. Click OK button > error message appeared 4 times (after pushing OK button),
  5. Then following error message appears: "Your log on session has become invalid. Exiting Oracle Applications"

Changes

Upgraded RDBMs to 11.2.0.3

Cause

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