Unable To Create Prepayment AR Receipt For Sales Order At Enter Status (Doc ID 1402977.1)

Last updated on JUNE 05, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 18-JUL-2013***

Symptoms

Product: Oracle Order Management (497)
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ENHANCEMENT REQUEST DESCRIPTION
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Need to create AR receipt for sales order at enter status using prepayment.

Currently the program will only process prepayment for Booked status.

You can create an OM Prepayment and using the feeder system will initiate
the creation of prepayments in Receivables.

Please see the following notes for detail steps:
<Note 280353.1>   Flow And Table Impact Of AR Multiple Prepayments Feature
<Note 733363.1>   OM Prepayments: Sales Order Number Not Showing On AR Receipt
<Note 1361394.1> OM Sales Order - Prepayment Is Not Working For Copied Orders

Here is the high level flow:
Create a Sales Order. Book it.
Process a Prepayment.
Prepayment Receipt is created.

Note: Prepayments cannot be created manually in AR.
This is documented in Oracle Receivables User Guide, Volume 1 Release 11i
Part No. A81019¿04, page 7, 27

Note: You cannot manually create prepayments in Receivables.
Instead, your feeder system initiates the creation of
prepayments in Receivables. For example, see: Prepaid Credit
Card Receipts in Order Management (Oracle Order Management User Guide or online help).

Cause

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