R12 Renders "Blue" Screen for Users in Right-to-Left Language Enabled Environments (Doc ID 1403454.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Applications Framework - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Applications DBA - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After bouncing Apache and OC4J processes in Release 12 environments the users experience that colors in OA Framework pages are not appear as expected from the SWAN Look and Feel, but have a dark blue background and font(size) used may be smaller or larger.

This problem is experienced in environment having Right-to-Left languages installed like Arabic or Hebrew.

Although E-Business Suite functionality still works as expected the pages are harder to read and causing problems for the users.

Examples:

Wrong:

Cause

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