Why Does iStore Order Tracker Shipment Status Not Reflect The Shipping Status In Order Management ? (Doc ID 1404357.1)

Last updated on SEPTEMBER 25, 2015

Applies to:

Oracle iStore - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Goal

iStore Order Tracker shipment status always shows awaiting shipping, until all transactions are completed in Order Management (OM)  ,  i.e. pick release,ship confirm etc.

Why isn't iStore reflecting each status as shown in OM during the shipping process ?

Solution

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