Pre-Chain-Of-Authority Action Type Setup In Approvals Management Engine (AME) Is Not Working As Expected (Doc ID 1404358.1)

Last updated on MARCH 13, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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AME Pre-Chain of Authority action type is not working as expected.  The approver is added at the end of the approval list.

EXPECTED BEHAVIOR
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Expect approver to be added at the beginning according to Pre-Chain of Authority setup.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create AME rules and conditions and include action type Pre-Chain of Authority for approver group
2. Create requisition in iProcurement
3. Correct approvers are pulled but expected Pre-Chain of Authority approver is added at the end of approval sequence

Cause

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