'Retrieve Time From Otl' (Rcvotlr) Errors Ora-20001: Hxc_0012_gnret_no_timecards:
(Doc ID 1404443.1)
Last updated on MARCH 20, 2025
Applies to:
Oracle Time and Labor - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When running concurrent request ' Retrieve time from OTL'
the following error occurs.
Retrieve Time from OTL request log file shows:
RCVOTLR module: Retrieve Time from OTL
+---------------------------------------------------------------------------+
No timecards matched your retrieval criteria.
+---------------------------------------------------------------------------+
Generic Retrieval failed: ORA-20001: HXC_0012_GNRET_NO_TIMECARDS:
+---------------------------------------------------------------------------+
RCVOTLR module: Retrieve Time from OTL
+---------------------------------------------------------------------------+
No timecards matched your retrieval criteria.
+---------------------------------------------------------------------------+
Generic Retrieval failed: ORA-20001: HXC_0012_GNRET_NO_TIMECARDS:
+---------------------------------------------------------------------------+
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and approve timecard
2. Run concurrent request ' Retrieve time from OTL'
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |