Work Order 2-Step Material Issues Not Auto-Allocating

(Doc ID 1404619.1)

Last updated on APRIL 16, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

2-step material issues for eAM work orders are not auto-allocating and so are not showing up on the Stores tab of the self-service page.
Allocated shows zero under Material Requirements after Move Order is performed.

EXPECTED BEHAVIOR

Material to be auto-allocated to the work order once Move Order is performed.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Navigation: Work Orders -> Work Orders -> Create
3. Create work order in draft status
4. Create operation
5. Create material requirement
6. Verify on hand quantity for material requirement
7. Release work order
8. Navigate back to material requirement window. Material should show as allocated - it does not.
9. Now, switch to Maintenance Super User Responsibility
10. Go to Stores tab
12. Search on WO number
13. Should see the 2-step issue so that it (move order issue) can be transacted. It does not appear

Cause

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