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Receipts Workbench Performance Issue: Search and Apply Hangs (Doc ID 1405142.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Oracle Receivables (AR): Receipts Workbench Information Center > Receipt Applications: Troubleshooting, Known Issues and Patches > Note 1405142.1


Receipts form freezes and users are not able to get out of the form other than closing Oracle.

Example of a manual receipt when trying to apply using the following parameters:

Responsibility:  Receivables Manager
Navigation:  Receipts > Receipts > Search on Customer
Search and Apply
Apply order by - Balance Due
Invoice date range - 07/09 - 07/15/11

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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