530 5.7.1 Client was not Authenticated - Not Receiving Workflow Email Notifications (Doc ID 1405493.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for relevance on 28-SEP-2016

Symptoms

Workflow Email Notifications are not being received and the following error message can be found in the Workflow Mailer logs:

SVC-GSM-WFMLRSVC-40240-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.sendMessages(String)]:MessagingException -> javax.mail.MessagingException: 530 5.7.1 Client was not authenticated

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms