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Generate Trips Concurrent Program Does Not Generate Expected Trips (Doc ID 1405764.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle Field Service - Version 12.1.1 and later
Information in this document applies to any platform.
Executable:CSFVGST - Generate Shift Tasks


Symptoms

On : 12.1.: find that the Generate Trips program is not generating the expected trips. It is only generating a single trip - on the first day - against a horizon of > 1 day.

STEPS
The issue can be reproduced at will with the following steps:
1. (R)Field Service Manager, (N)Generate Trips concurrent
2. Select a resource and a 5 day horizon. Add. Run the Generate Trips concurrent.
3. Only 1 trip added - 5 were expected.
4. Error:"Failed to create trip for the resource between....and... as there exists trips overlapping with the given interval.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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