Generate Trips Concurrent Program Does Not Generate Expected Trips
(Doc ID 1405764.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Field Service - Version 12.1.1 and later
Information in this document applies to any platform.
Executable:CSFVGST - Generate Shift Tasks
On : 12.1.: find that the Generate Trips program is not generating the expected trips. It is only generating a single trip - on the first day - against a horizon of > 1 day.
The issue can be reproduced at will with the following steps:
1. (R)Field Service Manager, (N)Generate Trips concurrent
2. Select a resource and a 5 day horizon. Add. Run the Generate Trips concurrent.
3. Only 1 trip added - 5 were expected.
4. Error:"Failed to create trip for the resource between....and... as there exists trips overlapping with the given interval.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document