The Notes Tab on an original invoice has wrong and misleading messages.
Responsibility: Receivables Manager Navigation: Transactions > Transactions > Create an Invoice for $120 Navigation: Receipts > Receipts > Create a Receipt for $60 and short pay receipt to create a deduction for $60.
Responsibility: Trade Management Select a product from the claim lines, set the settlement method as credit memo -invoice, Perform the Tax Action, Calculate Tax and Adjust line amount to modify the line amount exclusive of tax and approve.
Deduction gets closed and a credit memo gets created.
Notes section on the invoice shows the following, a) Claim number DEDnnnn has been settled and 0 has been removed from dispute. b) iClaim canceled claim number DEDnnnn that was issued against this transaction. c) iClaim canceled claim number DEDnnnn that was issued against this transaction.
Claim is in closed status, so these messages are invalid.
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