My Oracle Support Banner

Error - Unable To Copy Sections in the iStore Administrator UI (Doc ID 1406682.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

11.5.10.2 version, Merchant UI

When attempting to duplicate a section the following error occurs.

ERROR
-----------------------

Save error. Section Duplicate failed.


Java layer log shows below error:

Error Message:
.resources.FrameworkException: No inventory item id found with value <ITEM ID> and organization ID <ORG ID>  
 at oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:104)
 at oracle.apps.jtf.util.Error



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as the iStore Administrator responsibility
2. From the Catalog Tab, select a section
3. Click Duplicate


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.