ARXCWMAI - Continue to End in Account Details Form Hangs (Doc ID 1407364.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.


On : 12.1.2 version, Collections

Account details is too slow and hangs when high number of records are retrieved and user wants to go to the last record

Form should retrieve all records and go to last one without hanging in an acceptable time

Steps to Reproduce:
Responsibility:  Receivables Manager
Navigation:  Collections > ACCOUNT DETAILS
This will open form ARXCWMAI
If it doesnt pop-up automatically, choose FIND to open FIND ACCOUNT DETAILS window
Enter a value in Bill To Customer (Name) field (Block: CQIT_FIND, Field: NAME)
Click FIND button
Select EDIT > RECORD > LAST from menu bar
Form hangs

When using a customer with 17,000+ records, it hangs
When using a customer that returns a smaller amount (2000 or less), it returns, but it is slow


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