ARXCWMAI - Continue to End in Account Details Form Hangs
(Doc ID 1407364.1)
Last updated on FEBRUARY 12, 2018
Oracle Receivables - Version 12.1.2 and later Information in this document applies to any platform.
On : 12.1.2 version, Collections
ACTUAL BEHAVIOR --------------- Account details is too slow and hangs when high number of records are retrieved and user wants to go to the last record
EXPECTED BEHAVIOR ----------------------- Form should retrieve all records and go to last one without hanging in an acceptable time
Steps to Reproduce: Responsibility: Receivables Manager Navigation: Collections > ACCOUNT DETAILS This will open form ARXCWMAI If it doesnt pop-up automatically, choose FIND to open FIND ACCOUNT DETAILS window Enter a value in Bill To Customer (Name) field (Block: CQIT_FIND, Field: NAME) Click FIND button Select EDIT > RECORD > LAST from menu bar Select CONTINUE TO END Form hangs
When using a customer with 17,000+ records, it hangs When using a customer that returns a smaller amount (2000 or less), it returns, but it is slow
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