When a notification times out, Should Oracle Approvals Management (AME) route the notification to the Approver's Surrogate (Doc ID 1407554.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Goal


Create a Expense report with 2 level supervisor approval. Let the first approver notification to timeout twice (max timeout looping counter set as 2 ), the approval notification will then be sent to the 2nd level approver, let the second approver notification to timeout twice. The approval notification will then further be sent to the 3rd level approver. Expected after the 2nd level approver timeout, a "No Approver Response" notification will be sent to the preparer for action to take care of the situation in time for the payment.

After the 2nd level approver timeout, should a "No Approver Response" notification be sent to the preparer


Solution

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