Default Bank On AR Receipt Form Is Not Defaulting After Upgrade (Doc ID 1407733.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Form:ARXSUDRC.FMB - Define Receipt Classes and Payment Methods


Symptoms

Oracle Receivables (AR): Receipts Workbench Information Center > Receipt Applications: Troubleshooting, Known Issues and Patches > Note 1407733.1




The account associated with the Receipt Batch Source is not being recognized as the user enters the Receipt Batches form. Instead the first primary account within the Receipt Method associated with the defaulted Receipt Batch Source is being defaulted.

This functionality is working in our 11i environment but not in upgraded R12 environment - it is defaulting into a different foreign bank and thus the currency rate requirement pop up window is coming up.

NOTE:  Once the user re-selects the same Receipt Batch Source from the LOV the correct bank account associated with the receipt source is populating.

Workaround is to remove the Primary flag from all bank accounts except one and that account will default

Responsibility:  Receivables Manager
Navigation:  Setup > Receipts > Receipt Classes > Create a New Receipt Class for CA operations
Name: Test Matching Manual receipts
Creation Method: Manual
Receipt Method Name: Test CA Manual Receipts

Clicked Bank Accounts
Proceed to Enter the bank account information to mirror the setup currently used in 11i environment (ie same bank accounts and same ones set as primary):

a)  Remittance Banks form
Operating unit Stantec CAD Operating
Bank Name Canadian Imp.Bank of Commerce
Account name Stantec Geomatics Ltd
Branch name CIBC - Edmonton
Currency CAD
Primary - Not checked
b)  Click on the insert button
continue to enter accounts for different currencies with Primary flag checked and not checked, ie:
Remittance Banks form
Operating unit Stantec CAD Operating
Bank Name Bank of Nova Scotia
Account name Stantec Consulting Intern..
Branch name Bank of Nova Scotia
Currency BSD
Primary - Checked
c) Remittance Banks form
Operating unit Stantec CAD Operating
Bank Name Scotiabank Trinidad & T..
Account name Stantec Consuulting Intern..
Branch name Scotiabank T&T
Currency TTD
Primary Checked
d) Remittance Banks form
Operating unit Stantec CAD Operating
Bank Name Canadian Imp. Bank Of C
Account name Stantec Consulting Ltd.
Branch name CIBC - Edmonton
Currency CAD
Primary Checked

Responsibility:  CA AR Superuser
Navigation:  Setup > Receipts > Receipt Sources
Receipt Sources form
Operating unit Stantec CAD Operating Unit
Name Test CAD Manual Receipt Source
Save

Navigation:  Control > Profile Options > Set the Default Receipt Sources under Profile Options
Personal Profile Values form
AR: Receipt Batch Source profile
Default Value CIBC Edmonton CAD Manu..
User Value Null

Changed default
Default Value Test Canadian Manual Receipt..
User Value Null

Navigation:  Receipt > Batches
The correct Batch source defaults but not the correct account as set on the Batch Source setup

Receipt Batches form
Batch type Manual-Regular
Batch Source Test Canadian Manual Receipt Source
Receipt Class Test Matching Manual Receipts
Payment method Test CA Manual Receipts
Currency TTD
Bank name Scotiabank Trinidad & Tobago

Exchange rate box - TTD is open

If  the Cancel button is selected on the Exchange rate - TTD box and then re-select the Batch source from
receipt batch sources LOV (select Batch Source name = Test Canadian Manual Receipt Source),
the correct information defaults:
Currency CAD
Receipt Class Test Matching Manual Receipts
Payment method Test CA Manual Receipts
Bank Name Canadian Imp. Bank of Commerce

Workaround
Workaround to have the same account default automatically is to set it as the only primary account, despite the documentation that we should set a primary for each currency Navigate back to the Receipt Class and query up the new class and receipt method, select bank accounts Query all those with the primary flag checked , uncheck primary flag and save.

Make sure only one primary account now exists:
Bank Name Canadian Imp. Bank of commerce
Branch name CIBC - Edmonton
Currency CAD
Primary Checked

Navigate back to Receipts > Batches and the correct account
now defaults:
Receipt batches form
Batch type Manual-Regular
Batch Source Test Canadian Manual Receipt Source
Currency CAD
Receipt Class Test Matching Manual Receipts
Payment method Test CA Manual Receipts
Bank Name Canadian Imp. Bank of commerce
Bank account number ***1314

Cause

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