My Oracle Support Banner

Deactivate A Reciprocal Relationship Does Not Deactive Both Sides Of Relationship (Doc ID 1407846.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Goal

In R12.1.3, when end dating a reciprocal relationship on one customer, the other customer still shows the relationship is active.

Steps to reproduce:
-Receivables Manager, N: Customers : Customers
-Query a customer with reciprocal relationship
-Click on Account Details
-Select Relationship Tab
-Choose a customer and click on 'Update'
-Uncheck the Reciprocal check box
-Click Apply.
-Query the other customer that has reciprocal relationship with the one above. It shows the relationship is active.


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.