Deactivate A Reciprocal Relationship Does Not Deactive Both Sides Of Relationship (Doc ID 1407846.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Goal

In R12.1.3, when end dating a reciprocal relationship on one customer, the other customer still shows the relationship is active.

Steps to reproduce:
-Receivables Manager, N: Customers : Customers
-Query a customer with reciprocal relationship
-Click on Account Details
-Select Relationship Tab
-Choose a customer and click on 'Update'
-Uncheck the Reciprocal check box
-Click Apply.
-Query the other customer that has reciprocal relationship with the one above. It shows the relationship is active.


Solution

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