Error: SMTPSendFailedException When Sending Emails From Email Center
(Doc ID 1408303.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Email Center - Version 12.1.3 and laterInformation in this document applies to any platform.
Goal
1. What to do when sending email from Email Center application fails with com.sun.mail.smtp.SMTPSendFailedException.
Agents get the following errors intermittently when sending email from the Email Center.
com.sun.mail.smtp.SMTPSendFailedException: [EOF]
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1275)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:895)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:524)
at oracle.apps.iem.solo.mail.GenericMailHandler.send(GenericMailHandler.java:667)
at oracle.apps.iem.solo.agent.Agent.sendMailImme(Agent.java:2302)
at oracle.apps.iem.solo.agent.Agent.sendMail(Agent.java:4163)
at oracle.apps.iem.solo.agent.Agent.sendMail(Agent.java:4100)
at oracle.apps.iem.solo.agent.AgentSession.sendMail(AgentSession.java:2731)
at _iemsa__wrapup._jspService(_iemsa__wrapup.java:1113)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRe
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1275)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:895)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:524)
at oracle.apps.iem.solo.mail.GenericMailHandler.send(GenericMailHandler.java:667)
at oracle.apps.iem.solo.agent.Agent.sendMailImme(Agent.java:2302)
at oracle.apps.iem.solo.agent.Agent.sendMail(Agent.java:4163)
at oracle.apps.iem.solo.agent.Agent.sendMail(Agent.java:4100)
at oracle.apps.iem.solo.agent.AgentSession.sendMail(AgentSession.java:2731)
at _iemsa__wrapup._jspService(_iemsa__wrapup.java:1113)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRe
Solution
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In this Document
| Goal |
| Solution |