My Oracle Support Banner

Error When Apply Receipt To Negative Amount 'Action Blocked To Avoid Inaccurate Account' (Doc ID 1408543.1)

Last updated on FEBRUARY 11, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Oracle Receivables (AR): Receipts Workbench Information Center > Receipt Application: Troubleshooting, Known Issues and Patches > 1408543.1


Attempting to apply a receipt to a cross currency transaction and receive the following error:

Error Message : Action blocked to avoid inaccurate account entries

Primary ledger : USD
Receipt Currency : INR
Rate : 0.02007629
Apply Amount : 0.6

Issue seems to occur if transaction's CURRENCY RATE is same receipt Currency Rate.But If Receipt Apply, exchange gain & loss is created.  This is a Bug & Issue for example, Transaction currency rate is 0.02007629,  Receipt currency rate is the same(0.02007629). But if apply Receipt amount 0.8 in  transaction, exchange gain & loss is created 0.02 Dr) cash 10(accounted amount 0.2)Cr) AR  0.8(accounted amount 0.02)Dr) Exchange Gain & Loss 0(accounted amount 0.02)Cr) Unapp  .2(accounted amount 0.18)

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
 Oracle Receivables (AR): Receipts Workbench Information Center > Receipt Application: Troubleshooting, Known Issues and Patches > 1408543.1
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patch(es)
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.