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How Do You Stop Showing Contacts When Doing Account Search? (Doc ID 1409031.1)

Last updated on JULY 13, 2022

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
IEXLSGEN.fmb--Search form


In the Collections Agent responsibility, Menu: Search>
You set the Customer By to Account and enter you account number.

The results return with not only the accounts but all the contacts for each account. How can you search so that you do not see all the contacts in the results?


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