My Oracle Support Banner

How Do You Stop Showing Contacts When Doing Account Search? (Doc ID 1409031.1)

Last updated on NOVEMBER 15, 2018

Applies to:

Oracle Advanced Collections - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
IEXLSGEN.fmb--Search form

Goal

In the Collections Agent responsibility, Menu: Search>
You set the Customer By to Account and enter you account number.

The results return with not only the accounts but all the contacts for each account. How can you search so that you do not see all the contacts in the results?


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Goal
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.