TeleService: Duplicate Orders Created in Order Management from Charges lines
(Doc ID 1409385.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 220.127.116.11 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
On Release 18.104.22.168 or Release 12:
Duplicate orders are getting created when Service Charges are submitted from the Service Request form.
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