R12:Territory Management: Attribute Not Found In Territorydetailsresourcesvo1 (Doc ID 1409869.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Territory Management - Version 12.1.2 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms


On 12.1.2 :There is Territory Resource descriptive flexfield segment enabled for Sales. It is available in Territory "update" view, but gives error when opening territory details view (clicking on territory link in hierarchy). This gives the following error:

The flexfield listener failed while getting the value for segment Primary from column PRIMARY_CONTACT_FLAG of the descriptive flexfield with application short name JTF and name Territory Resource FF. Please contact your system administrator. The exception error message was: oracle.jbo.NoDefException: JBO-25058: Definition PrimaryContactFlag of type Attribute not found in TerritoryDetailsResourcesVO1.


The issue can be reproduced at will with the following steps:
1. Enabled Resources Descriptive Flexfield (DFF).
2. Login under Territory.
3. Create a new territory for Sales usage.
4. The DFF is shown on the territory resource page , when creating or updating the
territory, but not displayed and giving error on the Territory Details page , when we click on the
territory link to view the details.

Cause

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