Profile "CSM: Email Account Name For Message Interception" Can Only Be Set At User Level
(Doc ID 1410847.1)
Last updated on JULY 21, 2020
Applies to:Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.
On : 12.1.2 version, Setup Issues
Unable to set the profile 'CSM: Email Account name for message interception' at Site or Responsibility level
Expect to be able to set the profile at levels higher than User
Steps To Reproduce
The issue can be reproduced at will with the following steps:
- (R)System Administrator (N)Profiles
- Query back the profile "CSM: Email Account name for message interception"
- Only able to set the profile at User level - cannot set at Site or Responsibility
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In this Document