Depot Repair>Repair Order Form Personalization: Problem with WHEN-VALIDATE-RECORD and WHEN-NEW-ITEM-INSTANCE triggers (Doc ID 1412153.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
CSDREPLN.fmb

***Checked for relevance on 04-Sep-2013***


Symptoms

On : 12.1.3 version, Depot Setup

ACTUAL BEHAVIOR
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When using personalization of the WHEN-VALIDATE-RECORD trigger to populate sysdate in ATTRIBUTEn of REPAIRS block whenever user enters the 'Default XX Num' value for the first time, find that when the form is saved in the Details Block, the ATTRIBUTEn in Descriptive FlexField (DFF) is populated.
If navigate to the Diagnostic Block and saved, the ATTRIBUTEn in DFF is NOT populated.

EXPECTED BEHAVIOR
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Expect the attribute2 in DFF to be populated when save in other tabs as well.

STEPS
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The issue can be reproduced at will with the following steps:
Depot Repair > Repair Orders


Cause

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