Eligible Dependents are not Displayed on the Designate Dependents tab on the Dependent/Beneficiary Designation Form (Doc ID 1413413.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Find that eligible dependents are not visible in the Designate Dependents tab of the Dependent/Beneficiary Designation form. However, the dependents are eligible and covered.

 

Cause

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