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PPR Rejects Unrelated Payments Due To "FAILED_BY_RELATED_DOCUMENT" Document payable was failed (Doc ID 1414223.1)

Last updated on AUGUST 01, 2020

Applies to:

Oracle Payments - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

User defined validation not behaving normally,When running the build program
to validate documents payable, noticed that even valid documents were being
failed
the following error occurs.

ERROR
-----------------------
Document payable was failed because of rejection level setting (failure was
triggered by document payable XXXXX)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create payment through payment manger

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, invoices that should be paid are being removed from
payment process requests

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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