WMS Drop Lpn Failed With 'The Task Errored Out While Processing' During Putaway (Doc ID 1414506.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

On : 11.5.10.CU2 version, LPN Management

Drop LPN errors in production system.

Problems when trying to drop lpn "In Receiving" status in material workbench.
1)When  putaway move any lpn with mobile, geting "The task errored out while processing. Do you want to continue with the next task?" error.
2) When putaway move any lpn with mobile , we get "ERROR READS LOCKED BY ANOTHER USER AND DISPLAYS THE NAME OF THE FIRST USER"

ERROR
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a) The task errored out while processing. Do you want to continue with the next task.
and
b) ERROR READS LOCKED BY ANOTHER USER AND DISPLAYS THE NAME OF THE FIRST USER

Inventory Debug Log:

INV_LOC_WMS_UTILS : Inside Procedure Revert Suggested Locator Capacity
WMS_Task_Dispatch_put_away: Failure returned from revert_loc_suggested_capacity API
WMS_Task_Dispatch_put_away: Locator id value is
WMS_Task_Dispatch_put_away: Getting locator value using parent mmtt as locator value is null
WMS_Task_Dispatch_put_away: The locator id could not be fetched
WMS_Task_Dispatch_put_away: Current MMTT suggestion values:
WMS_Task_Dispatch_put_away: Inventory Item ID: => 1073753
WMS_Task_Dispatch_put_away: Locator ID: ========>
WMS_Task_Dispatch_put_away: Transaction qty: ===> 2
WMS_Task_Dispatch_put_away: Transaction UOM: ===> AD
WMS_Task_Dispatch_put_away: Call INV_LOC_WMS_UTILS.revert_loc_suggested_capacity API
INV_LOC_WMS_UTILS : Inside Procedure Revert Suggested Locator Capacity
WMS_Task_Dispatch_put_away: Failure returned from revert_loc_suggested_capacity API
WMS_Task_Dispatch_put_away: complete_putaway: Excection error - User-Defined Exception
WMS_PUTAWAY_UTILS.complete_putaway_wrapper: complete_putaway_wrapper: Error at progress: 230 complete_putaway API returns g_exc_error
WMS_PUTAWAY_UTILS.complete_putaway_wrapper: complete_putaway_wrapper: G_EXC_ERROR ocurred after l_progress = 230

STEPS
-----------------------
Whse mgmt responbility (N) Tasks > Directed tasks > Directed move > Move Any LPN > Drop lpn -> Get errors.

Cause

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