Pacth 12993004 Broke Functionality To Search By Customer
(Doc ID 1414823.1)
Last updated on FEBRUARY 15, 2012
Applies to:
Oracle Trading Community - Version: 12.1.3Information in this document applies to any platform.
Symptoms
On : 12.1.3, Data Quality Management
When attempting to review query functionality after patch 12993004, the following problem occurs.
ERROR
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Before the patch:
- I searched by Customer = 'Emcor'. 4 customers that included 'Emcor' in the name were returned.
- I searched by Customer = 'Emcor%' - Again, 4 customers that included 'Emcor' in the name were returned.
- I searched by Account Description = 'Emcor' - Returned 4 customers (but took 3 min)
- I searched by Account Description = 'Emcor%' - Returned 4 customers (took 1 min 30 sec).
AFTER the patch
- I searched by Customer = 'Emcor'. 0 customers found <<=== ISSUE
- I searched by Customer = 'Emcor%' - 0 customers found <<=== ISSUE
- I searched by Account Description = 'Emcor' - Returned 4 customers (only took 4 sec)
- I searched by Account Description = 'Emcor%' - Returned 4 customers (only took 1 sec)
STEPS
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The issue can be reproduced at will with the following steps:
1. Apply patch 12993004
2. Search on the customer UI
Cause
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In this Document
Symptoms
Cause
Solution
References