After 13485803, Quantity Issued Is Null In Self-Service (Incorrect) But Correct In Forms
(Doc ID 1415099.1)
Last updated on FEBRUARY 10, 2021
Applies to:Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
Self-Service Apps show zero issued quantity to an EAM Work Order when issued from on-hand quantity. It should show quantity issued
The issue can be reproduced at will with the following steps:
1. Apply <Patch.13485803>
2. Issue Material to a Work Order. The component issued has On-Hand quantity
3. See that Self-Service shows zero issued quantity for the Work Order.
4. Forms shows the correct issued quantity
The issue has the following business impact:
For self-service work orders, users cannot rely on self-service material tab being correct.
Apply Patch 13485803:R12.EAM.B
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