My Oracle Support Banner

Unable To Search Instance Based On Po#, When Po# Is Enabled In The Presonalization (Doc ID 1416036.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
When search based on PO# with Personalization enable there is no instances listed (No results found).
If disable page personalization and re-query the same PO# the result displayed instances related.

EXPECTED BEHAVIOR
--------------------------------
Related instances should be listed when search from Personalization page as well

STEPS
-----------
The issue can be reproduced at will with the following steps:
- Query instances with PO# as criteria
- After click Go, result returned list of instances with no PO# column displayed
- click Page Personalization at bottom of screen
- Go to Table section and click on modified pencil for PO#
- At Render field set it to TRUE (original is Inherit)
- Apply and now will see PO# column shown
- when re-query the same PO# again now no instances listed for result

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.