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Close Discrete Job (SRS) Completes With Error, But the Status Will Not be Changed (Doc ID 1416125.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Work in Process - Version 12.1.3 to 12.1.3.3 [Release 12.1]
Information in this document applies to any platform.
Work Order Definition

Symptoms

When trying to close the discrete job via SRS, the request completed with error and below error found in the log file. The job status is not changed, it still stays in Complete-No Charges status. It's supposed to change to 'Failed closed' status.

ERROR
-----------------------
Number of jobs failed due to Pending txns : 1
Exception has occured

 

STEPS
-----------------------
1. Work In Process>discrete jobs>close discrete job>close discrete job(srs)

 

Cause

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