"Visual Basic Runtime error 429" Error When Using BI Publisher Desktop For Multiple Users on The Same Computer (Doc ID 1416323.1)

Last updated on OCTOBER 04, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 10.1.3.4.1 to 11.1.1.3.0 [Release 10.1 to 11.1]
Information in this document applies to any platform.

Symptoms

BI Publisher Desktop 10.1.3.4.1 is installed on Windows XP with Office 2003. For the user, which has installed the BI Publisher Desktop, everything is working fine. But for any other user accounts set up on the same computer, BI Publisher functions (e.g.Template Builder, Pivot table, etc) are failing with the following error:

Cause

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