Loading Home Page In iSupport Showing Classnotfound Exception
(Doc ID 1416332.1)
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 12-Dec-2013***
Navigating to the iSupport Homepage gives users the following error:
Missing class: _ibuhpage
Dependent class: oracle.jsp.runtimev2.JspPageInfo
Configuration: in META-INF/boot.xml in
This load was initiated at oacore.web.html.jsp1492670712:0.0.0 using the loadClass() method.
The missing class is not available from any code-source or loader in the system.
The Homepage to load normally
Steps to Reproduce
iSupport Admin (R)
Upgraded to R12.1.3
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