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Troubleshooting RVTII-060 Errors, Search Helper Reference (Doc ID 1416764.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Purpose

This article is intended to aide in troubleshooting RVTII-060 errors. This error can be seen across various applications including Purchasing Receiving, Inventory, Order Management and Warehouse Management System (WMS) but regardless of where the error occurs, some basic troubleshooting steps can be used.

About The RVTII-060 Error:

The RVTII-060 is a generic error that is returned when the receiving code is executed by the Receiving Transaction Manager (RCVOLTM) or Receiving Transaction Concurrent Processor (RVCTP) which is calling the Inventory Transaction Manager to effect the necessary inventory code processes for delivery and/or other inventory related transacting, and the Inventory Transaction Manager then errors out or fails. We do not know the cause of that failure in the Inventory Transaction Manager as all it returns to us is the generic RVTII-060 error, thus it is necessary to implement debug logging and capture debug error messages to generate more comprehensive error messaging to further investigate the failure in the Inventory Transaction Manager.

Note:
If the issue is specific to Drop ship transactions then please refer instead to troubleshooting <Note: 1272023.1> ‘Diagnosing RVTII-060 Errors For DropShip Purchase Order Transactions’.

If All the receiving transactions fail with RVTII-060 then please refer instead to troubleshooting <Note: 731070.1> ‘All Receiving Transactions Fail with rvtptcontrol or RVTII-060 or RVTTH-445 or RVTTH-448 or RVTII-030 or RVTII-080’.

If the issue is specific to the Receiving Open Interface then please refer instead to troubleshooting <Note: 374162.1> ‘ How To Debug Receiving Open Interface (ROI) For Standard Purchase Orders and Releases’.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Troubleshooting
 Check Patching Levels
 Verify Data/Setup
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References

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