oracle.jbo.SQLStmtException: JBO-27122 Error While Trying To "Export" In Service Request Reports
(Doc ID 1417283.1)
Last updated on FEBRUARY 28, 2019
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Charges UI, APIs, and schema
When attempting to click 'Export' button which is enabled by run report in Service Request Gererate Report the following error occurs.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122
Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Query any Service Request in Oracle TeleService,
2. Select action 'Generate' report.
3. Click on 'Run' to generate the report. 'Export' button is enabled by run.
4. Click on 'Export' to get data in xls format.
It errors with oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122
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