iSupport Service Details Page Errors Out With Nullpointer Exception
(Doc ID 1417724.1)
Last updated on JULY 14, 2020
Applies to:Oracle iSupport - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.3 version, Service Request
When attempting to select the Home page from any iSupport responsibility the customer reports the following error:
The issue can be reproduced at will with the following steps:
1. Any iSupport responsibility
2. Home Tab
3. See error
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