Sales Order Header Does Not Close After All Lines Have Closed

(Doc ID 141919.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle Order Management - Version 11.5 to 12.1 [Release 11.5 to 12.1]
Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Sales Order header does not close after all lines have closed.
On the Sales Orders form the header status remains 'Booked'

Cause

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