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Debrief Material Lines Are Duplicated In Charges And Inventory Usage (Doc ID 1419503.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
csfuppdb.pls


Symptoms

Debrief Material lines are showing multiple times in the Charges tab, and in inventory material transactions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Service request
2. Open Task
3. Open debrief
4. Enter Material transaction lines
5. Close Debrief - Save
6. Duplicate material transactions are listed in the charges tab.
Duplicate transactions are listed in inventory Material transactions.

Form Path : /DEV2/applmgr/apps_st/appl/csf/12.0.0/forms/US/CSFFEDBF.fmx
Form Version : 12.0.26.12010000.6

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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