Ship Confirm Error for Unshipped Lines with Zero Requested Quantity (Doc ID 1420212.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
INVMTXFH.pld


Symptoms

On : 12.1.3

When attempting to SHIP CONFIRM,
the following error occurs.

ERROR
-----------------------
ERROR: Delivery XXX contains source line XXXX of source system OE that
has unshipped lines with zero requested quantity. Please make sure that there are no unshipped source lines with a total requested quantity of zero.

This issue can be reproduced at will with the following steps:
1. Create a sales order and release.
2. Allocate move order
3. Enter F6 at line one
4. Change the quantity of line
5. Transact move order  (transaction QTY changed to 0)
6. Ship Confirm order fails

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms