Account Search - Unable to Search on Accounts
(Doc ID 1421219.1)
Last updated on JANUARY 03, 2023
Applies to:
Oracle Advanced Collections - Version 12.1.3 and laterInformation in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form
Symptoms
User is unable to search by account in the IEX search window. The following errors appear.
FRM-41830 List of Values contains no entries
APP-IEX-240445 Query caused no records to be retrieved.
Even when putting a '%' in the window, and clicking on the '...', it brings up a full list of values, but when selecting a value, it doesn't return the record.
User can find the same account number in the IEXRCALL form without any issues.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |