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Contact Centre - Field Labels Do Not Display Correctly When Changing Form Color (Doc ID 1421603.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Contact Center

Actual Behavior

After changing the Java Color Scheme profile option from swan to purple for the Contact Centre screen under Service, the text stays black and appears in a block of light grey on top of the purple background.

Expected Behavior

Expect the field labels and text change to white as for most screens

Steps to Reproduce

(R) Service
(N) Customer Management > Contact Center
     Go into the above screen and check the field labels.




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