Contact Centre - Field Labels Do Not Display Correctly When Changing Form Color
(Doc ID 1421603.1)
Last updated on MARCH 07, 2019
Applies to:Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Contact Center
After changing the Java Color Scheme profile option from swan to purple for the Contact Centre screen under Service, the text stays black and appears in a block of light grey on top of the purple background.
Expect the field labels and text change to white as for most screens
Steps to Reproduce
(N) Customer Management > Contact Center
Go into the above screen and check the field labels.
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