Create Folder/Item Button Is Disabled When Login Using Content Superuser Responsibility (Doc ID 1421676.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Content Manager - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms


Create Folder/Create Item button is disabled when login using Content superuser resp.

Expected Behaviour

User should be able to create item, folder or bulk upload content items. The buttons should not be disabled. The user has ibc superuser responsibility.

Steps
---------
1. Responsibility: Content superuser
2. Login to content application
3. Navigate to Content tab >> My content subtab
4. Create Folder/Item button is disabled.

Cause

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