Customer Open Balance Letter Report (ARXCOBL) Does Not Show Partially Applied Credit Memo Amounts (Doc ID 1421903.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
ARXCOBL


Symptoms

Customer Open Balance Letter Report Does Not Show Partially Applied Credit Memo Amounts

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Transactions > Transactions

  1. Create an Invoice
  2. Create a Partial Credit Memo against this Invoice

Navigation: View > Requests

  1. Submit a request for Customer Open Balance Letter Report
  2. Review the output and note that the partial Credit Memo application is not included in the report.




Cause

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