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Register and Application Status Change Notifications are not Being Sent (Doc ID 1421941.1)

Last updated on MAY 31, 2023

Applies to:

Oracle iRecruitment - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Find when updating applicant status, no notification is sent to the applicant.
No registration or interview notifications are working either.

-- Expected Behavior
Expect when updating the status of the application, a notification will be sent to the applicant.

-- What is working
Vacancy notifications are working

Steps to Reproduce
The issue can be reproduced at will with the following steps.

1. Responsibility: iRecruitment Recruiter or iRecruitment Manager.

2. Navigation: iRecruitment Home - Vacancies tab.

3. Search for vacancy.

4. Select vacancy.

5. Press View Applicants button.

6. Click on applicant name link.

7. Update application status.

Cause

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In this Document
Symptoms
Cause
Solution


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