My Oracle Support Banner

IOI Error(s) Occurred When Updating Attributes That Generate Item Description (Doc ID 1422226.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Product Hub - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to update attributes that generate an item's description results in the following error.

Error
1. IOI error(s) occurred, but no records found in MTL_INTERFACE_ERRORS table.
2. Because of the error listed above, the update you tried to make failed. Please exit this page, resolve the error, and then try your update again.



What is working
The expected behavior/steps are seen for all but one specific item that has the issue and error.
No records found in MTL_INTERFACE_ERRORS table.

Expected Steps
1. Navigate to Development Manager > Setup Manager
2. Enable Function Generated Item Description
3. Navigate to Development Manager > Item Search
4. Find an item.
5. Change the values for a set of user-defined item attributes (UDA)
6. The item description consequently changes.  

Issue Steps
1. Navigate to Development Manager > Setup Manager
2. Enable Function Generated Item Description
3. Navigate to Development Manager > Item Search
4. Find an item.
5. Change the values for a set of user-defined item attributes (UDA)
6. Receive the error.

Business Impact
Cannot maintain this one specific item. Other items work fine.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.