Credit Hold Functionality Always Shows Credit Hold = No on the Profile Tab (Doc ID 1422270.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version: 12.0.4 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms

Credit hold functionality does not seem to be working. When clicking Apply Credit Hold, the profile tab still shows Credit Hold = No.

Cause

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