DATAFIX - Unable To Split Order Line due to Duplicated Processing Contraints Being Created After R12 Upgrade (Doc ID 1423488.1)

Last updated on MAY 19, 2023

Applies to:

Symptoms

Unable to create, update, split, cancel or delete order line on sales order after R12 upgrade

Steps

The issue can be reproduced at will for a new sales order by following steps below

1. Go to Order Management responsibility>Orders, Returns>Sales Orders
2. Query the sales order
3. Observe any of the below errors while creating /updating /splitting/cancelling/deleting order lines

While creating Oder line see Error Message: “You are not allowed to create Order Line”

OR

While updating any field on Oder line see Error Message: “You are not allowed to update Order Line”

OR

While Splitting the Oder line see Error Message: “You are not allowed to split Order Line”

OR

While cancelling the Oder line see Error Message: “You are not allowed to cancel Order Line”

OR

While deleting the Oder line see Error Message: “You are not allowed to delete Order Line”

Changes

Upgrade from Release R12 to R12.+

Cause

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